A few years ago, Dr. Kenneth Acha created a video lesson on the five conflict resolution styles for a conflict transformation course offered at Servants University. It’s a great overview of the different styles or modes of handling conflict. When working with anyone – adults, children, family, community members, etc. – odds are you will run into some conflict. Part of being an effective orphan care worker is learning how to deal with conflict.
View the programs offered by Servants University that include this course in their curriculum.
