Add, Drop Policy
Servants University students may drop a course at any time before the start date of the semester and get a 100% refund of their tuition for the course that has been dropped (please see policy below for exceptions). After this time period, no class may be dropped without a grade of W.
The course must be dropped prior to the start date. A course dropped before the start date of the course will not hold an academic penalty nor appear on the final transcript.
Beginning on the first day of the semester through the last day of the semester, students that have begun attending a course may withdraw with a grade of W and receive a pro-rated tuition credit based on the date of the withdrawal and attendance in the course. A withdrawal does not impact grade point average but does impact attempted credit hours and will appear on transcripts.
Students must submit a Drop/Withdrawal Form if they intend to withdraw in order to ensure that all the necessary information has been received and to expedite the refund process.
Courses added after the official registration period are subject to class availability, class size restrictions, and adequate time for the student to become prepared for the first week of class. To add a class, submit an updated Class Request Form with all courses you intend to enroll in. As usual, wait to receive a registration confirmation before purchasing any materials.
REMEMBER: Any change in status from full-time to part-time may cause a corresponding change in tuition rate. This may increase the cost.
Withdrawal and Refund Policy
- The application fee and registration fee are non-refundable.
- If a student is offered any financial assistance (e.g. Low-Income Scholarship or any other source from or through SU), there is no refund of either money they paid out of their pocket or money contributed to their education by the scholarship fund if they decide to drop out of their courses during that semester.
- Any Servants University student who academically withdraws from the institution or from an individual course will receive a prorated refund of tuition for the courses dropped.
- Tuition refunds will be done within 30 days of request.
- Students must notify the admissions office in writing. Email is acceptable, so is snail mail. Email is highly unreliable, so if you contact us by email, you must get a response back to make sure your email was received. You will also want to submit an official Drop/Withdrawal Form.
- Students will get a 100% refund of tuition if they withdraw between the payment date and the official course start date.
- After an 8-week course starts, students will get refunds as follows:
- 100% of tuition will be refunded if the student withdraws within the first week of class, but before submission of the first assignment. The first assignment includes the Syllabus and Course Requirements Quiz. The request will be processed as a drop for the purpose of refunding charges. Remember that the application fee and registration fee are non-refundable.
- 75% of tuition will be refunded if student withdraws after submitting the first assignment and through the second week of classes.
- 50% of tuition will be refunded if student withdraws  after the second week of classes but before the end of the 4th week.
- 25 % of tuition will be refunded if the student withdraws after the fourth week but before the end of the sixth week.
- No tuition will be refunded after the sixth week of classes.
- Any associated fees, cost of materials ordered for the student, or transfer of refund for international students will be subtracted from refund calculations.
- Week number as used in the refund rules is defined as: example week 1 – 12:00 A.M., day 1 of week 1 to 11:59 P.M., day 7 of week 1.
